[The P&W Promise] • 100% Satisfaction Guarantee

At The Painting & Wallcovering Co. we promise to complete all projects according to each written proposal and carry out the work in a professional and courteous manner. Any issues that may arise will be dealt with and corrected.
The P&W Limited Warranty Badge

3 Year Warranty on Exterior Application • 5 Year Warranty on Interior Applications

Painting and Wallcovering LLC will warranty against peeling, chipping, or blistering of newly applied coating which is a result of poor or improper workmanship. 

The customer must perform the following for the above captioned warranty to  be in effect:

  1. To activate your warranty, you must submit your project review, located in the testimonial section at thepandw.com.
  2. Contact Painting and Wallcovering LLC within the warranty period and as soon as the defect is known so as not to cause additional damage to the substrate
  3. The project must be paid in full

Painting and Wallcovering LLC will perform the following:

  1. Repair failed areas by preparing the surface the same as stated in the contract and touch-up paint the same as stated in the contract.
  2. Repair failed areas only where peeling, chipping or blistering is present.
  3. Repair failed areas at no labor or material cost to the customer.  Paint color and sheen may not be an exact match in some areas of touch up due to aging and possible fading.

The following is not covered by this warranty:

The warranty does not extend to claims for damage or deterioration, as set forth herein above, to the surface coating or the building due to wood rot, structural defects, blistering of previous surface coatings (multiple coat adhesion failures) after new top coat is applied to an apparently sound surface, building settlement, movement, improper maintenance, misuse, alteration, abuse, natural disaster, vandalism, negligence or any other force outside the control of Painting and Wallcovering LLC. Exterior stained surfaces, deck surfaces, trellis topsides or other horizontal surfaces, natural wood sills, sun-exposed varnish/clear finishes, surfaces below screed, stucco walls damaged by lack of screed, back-filled retaining walls, and ferrous metal surfaces are not included.